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Thursday, 5 August 2010

Activation code confusion

Posted on 15:11 by Unknown
For a while now I've planned to switch to activation codes in version 4. In fact, the early alpha builds allow that. However, this transition was not handled well, and therefore some confusion has been caused. The slow transition to RegNow also complicated matters, as they pretty much mandated use of activation codes, and generally had no option but to 'take over' our existing system. So, users who order from RegNow get an email that says 'here is your software and here is the activation code'. That's fine and dandy, except the proper procedure is to log in to our Support area and download your licensed software. The copy RegNow gives you is fine, and may or may not ask for an activation code (depending on which license you ordered). If it doesn't ask, no worries -- it is pre-activated.

Anyway, I am working diligently on clearing all this up. For now, know that unless you are asked for an activation code, don't worry about it. Mostly they are being granted for future use.

As soon as I assign activation codes for all existing users and make some modifications to the activation system, I'll be ready to fully start using the activation codes. This isn't wholly new technology, I've used it in overseas resellers and Server Edition builds for some time. However, it is new to home user orders.

Please bare with us, and I apologize for this confusion.
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