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Friday, 6 May 2011

Welcome to our new, new web server

Posted on 14:36 by Unknown
This last week has been miserable. Why? The web hosting I took for granted fell out from under my feet with a bad server problem that persisted for days, inducing a switch in hosts. Sadly, my second choice wasn't such a great choice as the new host decided to block half of Europe and Asia, as I've described a few times with colorful words. Finally, I selected a new VPS, spending more money than I had previously committed to. Now, this new box is NOT a supercomputer or super-server, but my experience so far has been that it is fast and reliable. It is a little slow on the latency side, but that is made up for with fast downloads (at least for me).

Enjoy ;). This SHOULD be our new home for the indefinite future. We've got a virtual server we have FULL control over.

The activation system still references the old server for the time being, as until the DNS changes propagate (with our own nameservers), the secondary domain could not be aliased. It should work, but be a little slow due to long-distance database connections.

For those that experienced the 'database unavailable' or other errors in the last couple days, that was on our 2nd host, who was apparently blocking outgoing remote MySQL connections. I didn't worry much with it, knowing the DNS change would propagate fast and be near immediate for most NEW users. Sadly it was the users who had recently visited us that mostly got the cached nameserver resolution.
  • Primary web services: Tested, functioning
  • Order fulfillment: Tested, functioning
  • Support area: Tested, functioning
  • Update system: Tested, functioning
  • Activation system: Tested, functioning (slowly due to old server being in use)
For those who have experienced various problems this last week, I do apologize. These have ranged from our web site being unavailable, to various errors, to a malfunctioning update system. I am glad to be putting all this crap behind me and moving forward!

Don't know if you're at the new server? It resolves to 74.50.8.189 and can be accessed at processlasso.com as well.
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